Knowing that there are the type of people who use Monzo bank, outside, makes me scared to go out.
I am a victim of abduction. I suffer severe PTSD because of it. But what really makes me scared is the Monzo Community.
The fact that everyone on the Monzo Community forum think it is okay to joke about me being mentally ill, because I exhibit some understandable fears - that scares me.
The Monzo Community are a clearly very young, and very ignorant group of people. I have to assume the staff are similarly young and ignorant since they think abusing people with explicitly derogatory language about mental health is perfectly fine! Seriously.
Fortunatly, I think every other proper bank in the world knows that what you don’t do is make jokes about your customers being mentally ill.